terms of use

General

The purpose of these terms is to define the rights and obligations that bind 113 maison and its customers.

They apply to any person visiting and / or buying an article offered for sale on the site www.113maison.com

Orders can only be placed by persons that are 18 years or older.

113 MAISON reserves the right to revise the Terms and Conditions at any time.

Each purchase is subject to the Terms and Conditions in the version applicable at the date of submitting the order.

 Language

The language of the Terms and Conditions is English.

Placing an order / order confirmation

By using the Website and/or placing an order on the Website or by e-mail you confirm that you have read these Terms and Conditions and the Privacy Policy, and that you accept them.

Note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email.

After submitting your order, we will send you an order confirmation e-mail with your order number, details of the product or products you have ordered from us, your payment details and delivery details.

Acceptance and shipping confirmation

Note that all orders placed by you are subject to acceptance by us.

We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you.

Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order. The shipping confirmation is our acceptance of your order.

Prices

The prices and delivery costs shown on the Website include Spanish VAT.

The prices and delivery costs shown on the Website may vary from time to time and may also vary between the physical stores and the Website store.

113 MAISON always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase using the same payment method you used at the purchase.

Any order placed on the site and delivered outside Europe may be subject to taxes and customs duties that are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the responsibility of the customer.

Payments

Prices on this website include VAT (for purchases in Spain), but exclude shipping costs, which will be added to the total amount due as set out in our Shipping Costs Guide.

Prices may change at any time, but (except as stated above) the possible changes will not affect the orders with respect to which we have already sent a Confirmation of Shipment.

Once you have made your purchases, all the items you want to buy will have been added to your basket and the next step will be to process the order and make the payment.

You can make the payment with credit cards.

To minimize the risk of unauthorized access, your credit card information will be encrypted. Once we receive your order, we will pre-authorize your credit card to ensure there are sufficient funds to complete the transaction.

Delivery

Once the order leaves our warehouses, an e-mail will be sent notifying you that your order has been accepted and is being sent.

Orders will be sent to the delivery address that you have given us on your form, so it is important that you pay attention when covering the delivery address data. We will not be held responsible in case the delivery address is incorrect or incomplete.

The shipments of our products products are made through a courier company. The order placed by you will be delivered within a maximum period of 15 working days since we have made the order confirmation.

 Information of the right of revocation

If you want to return your item please send it back to us within 14 days of delivery. You don’t need to give us any explanation 🙂 .

Items must be returned in the same condition as they were sent and with all their hangtags intact.

As soon as your package arrives, we’ll process your return, activate the refund, and send you a confirmation email.

For the refund, we will use the same means of payment that you have used for the initial transaction.

Returns are sent at your own expense.

If you need more information concerning refunds don’t hesitate contacting us at : studio@113maison.com.

Defective products

If you receive defective products, please notify us immediately writing at: studio@113maison.com.

If We consider the products to be defective, we will make a full refund including shipping costs.

Security

113 Maison has taken all reasonable precautions at its disposal, to guarantee the navigability of the website safely.

In spite of this, 113 MAISON. is not responsible for the consequences that may have the unavailability or malfunction of the Website due to failures in servers or programs, viruses, computer attacks, incompatibility with the browser or operating system of the user, or any other reason beyond our control.

Links

The Website may contain links to other websites beyond our reach. We assume no liability for content or privacy practices of such sites.

Violation of rules

113 Maison reserves the right to seek all solutions available to us against violations of these Terms and Conditions.

Governing law

These general conditions are governed by the laws of Belgium.